For your orders within Turkey, they are delivered to cargo within 1 to 5 business days at the latest. Shipping is free for your purchases of 1500 TL and above.
Your international orders are transferred to Yurtiçi Cargo between Monday and Thursday and delivered to your address within 7 to 10 business days at the latest. Shipping charges may vary depending on your region and the shipping amount is reflected in the cart. For products that take time to supply, the cargo delivery time is 3 business days as stated in the product detail. There is no exchange and refund for overseas orders.
Event and evening dresses and evening dresses are sent with a thin safety ribbon. Once the ribbon is cut, the products cannot be returned or exchanged. The safety ribbon is attached to the product in a way that does not prevent you from trying the product. If returned products are deformed, they must be examined. After the review, the decision to return or reject will be communicated to you.
Products must be delivered intact. It must be returned unused, with its protective bag and original packaging.
In personal cases such as the size of the product not being suitable, it must be shipped within 7 days from the delivery date at the latest.
For product returns and exchanges, you can send it to Eser Giyim via Yurtiçi Kargo with the code " 328656413 ". When returning a product, the shipping fee must be paid by the customer. During the refund, the shipping fee is deducted from the refund.
For details, you can visit our Consumer Rights Withdrawal, Cancellation and Return Conditions page.
