Drop Pattern Crepe Silk Shawl 80x200

For orders within Turkey, they are delivered to cargo within 1 to 5 business days at the latest. Shipping is free for purchases of 2000 TL and above.

Your international orders are transferred to Yurtiçi Kargo between Monday and Thursday and delivered to your address within 7 to 10 business days at the latest. Shipping charges may vary depending on your region and the shipping amount is reflected in the basket. No exchanges or returns are made for international orders.

RETURN / EXCHANGE CONDITIONS

• For returns, products must be returned unused with their protective bags and original packaging intact.
• If the safety ribbon attached to invitation/evening dresses and evening dresses is removed or damaged, your exchange or return will not be accepted. The safety ribbon is attached to the product in a way that does not prevent you from trying on the product.
• If the returned product is deformed, it must be examined. After examination, the decision to return or reject will be communicated to you.
• In case of personal cases such as the product not being the right size, it must be returned to the cargo within 7 days from the date of delivery.

For product exchange and return, you can send it to Eser Giyim via Yurtiçi Kargo with the code " 328656413 ". In the product return process, the shipping fee must be paid by the customer. During the refund, the shipping fee is deducted from the refund.

For details, you can visit our Consumer Rights Withdrawal, Cancellation and Return Conditions page.

All services provided in our store and ESER GİYİM İNŞ. TYPE. SINGING. TRADE. LTD. STI. It belongs to our company and is operated by our company. Our company may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below. Due to the nature of the business, our Store collects some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and surveys on the Membership or our Store. Our company may send campaign information, information about new products, promotional offers to its customers and members in certain periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive. During the approval process via our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have made with our Members. Our company records and uses the IP address of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information. Our company may use the requested information for direct marketing purposes, either by itself or by the people it cooperates with, except for the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members, except for the purposes and scope determined by the "Membership Agreement" by our company and its collaborators. Our company, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and to take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show

Third Party Websites and Apps

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third party websites.

Exceptional Circumstances

In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number; 1. To comply with the obligations imposed by the laws, decrees, regulations, etc., issued by the competent legal authority and in force; 2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with users and to put them into practice; 3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority; 4. It is necessary to provide information in order to protect the rights or security of users.

Email Security

Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

Our company can change the provisions of this "Privacy Policy" at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to Eser@esergiyim.com.tr. You can reach our company's contact information below.

1) Bank Transfer or EFT

You can make it to any of our Kuveyt Turk bank accounts (TL).

2) Credit Card on the Site

You can benefit from our online single payment or iyzico online installment options with all your credit cards. In your online payments, the amount will be deducted from your credit card at the end of your order. In case of order cancellations due to possible order cancellations or stock problems, the money will be refunded to your credit card within 3 business days.

3) Order Price Refund

In case of cancellation of your orders due to possible reasons; COMPANY will refund the product price to your account and/or credit card within three business days. However, you must provide your bank account information and/or credit card information accurately and completely to our company's financial authorities.

4) Delivery

For orders within Turkey, delivery will be made to your address within 7 to 10 business days at the latest. Your international orders will be transferred to Yurtiçi Kargo between Monday and Thursday and delivered to your address within 7 to 10 business days at the latest. Shipping charges may vary depending on your region and the shipping amount is reflected in the basket. For products that take time to be delivered, the shipping delivery time is 3 business days as stated in the product details.

5) Payment Tracking

If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation as a result of the payment page. In case of any error at the specified address, the orderer is contacted regarding the order that could not be delivered. The validity of the e-mail address specified by our visitor is confirmed by an automatic e-mail sent after the order is transferred. We are responsible to the bank we use the credit card system as well as the customer for the delivery.

Please pay attention!

Open and check the packages that you think were damaged during shipment in front of the authorized person of the company you received them from. If you think there is any damage to the product, do not accept the product after a report is prepared by the cargo company. After the product is received, it is assumed that the cargo company has fulfilled its duty completely. If the product is damaged: Send the report you have prepared to 0(216) 491 03 62 as soon as possible by fax and report the situation to noreply@esergiyim.com.tr. If you perform these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible. If you briefly explain why you want to return the product in this e-mail, you will have helped us in our work on the product.